Alpen Heir KG – Frequently Asked Questions

Your Journey, Made Simple

At Alpen Heir KG, we want your luxury transfer experience to be seamless. Below, find quick answers to common questions—sorted for your convenience.

We cover transfers from Innsbruck, Salzburg, Zurich, and Munich Airports to all major Alpine destinations—ski resorts, hotels, and private residences.

Absolutely! Specify your needs during booking, and we’ll ensure tailored experience.

We offer flexibility:

✔ Online (credit/debit card)

✔ Onboard (cash in EURO or card)

✔ Corporate billing (for business clients)

Not at all! We provide premium rides at competitive rates—luxury shouldn’t break the bank.

Yes, all quotes are final with no hidden charges.

Yes! Adjustments can be made via E-Mail or by contacting our 24/7 support team, terms applied.

Fees depend on notice time (cancelling 24 hours before starting the ride will be free). Last-minute cancellations may incur charges.

We monitor flights in real-time—your chauffeur will adjust pickup accordingly at no extra cost.

Absolutely! Our drivers are licensed, multilingual, and trained in safety and hospitality.

Your chauffeur will meet you on arrivals with a name sign and assist with luggage.

Yes! Call, email, or chat anytime—we’re always here to help.

Still Need Help?

📞 Call: +43 512 319766 (20)

📧 Email: support@alpenheir.at

💬 WhatsApp Chat: +43 664 5311431

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